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Content Collaboration Update February 15, 2008

Posted by Jeff in collaboration, enterprise 2.0.
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 The February 2008 issue of IEEE Computer has two important articles that follow up on the topic of using wikis and social networking software for collaboration.  Since our previous posting on Content Collaboration Software was one of the most popular postings of 2007, I’m bringing these articles to your attention.

The article “Wikis: ‘From Each According to His own Knowledge’” by Dan O’Leary of USC describes the history of wikis and typical usage today.  The first wiki was implemented in 1994 by Ward Cunningham.  Wikis offer the following advantages:

  • Structure
  • Consensus
  • Collective Wisdom
  • User Engagement
  • Accuracy
  • Delegation of Control
  • User Management

They have the following limitations:

  • Lack of authority
  • No referees
  • “Too many cooks in the kitchen”
  • Bias
  • Information insecurity
  • Scope creep
  • Decreased contributions – “slow death”
  • Legal problems with content
  • Vandalism

There are a number of potential applications of AI in the area of wikis.

The article “Social Networking” by Alfred C. Weaver and Benjamin B. Morrison of the University of Virginia describes how the mass adoption of social-networking websites points to an evolution in human social interaction.  It has discussion of MySpace, Facebook, Wikipedia and YouTube.

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